Customer Care

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Return/Exchange Policy

Return/Exchange Policy applies ONLY to online purchases made through shopredclover.com

Thank you for shopping with shopredclover.com. If you are not 100% satisfied with your purchase we will gladly exchange it or refund your payment.

Returns/exchanges are ONLY accepted within 10 days of the date you receive your item(s).

  • You may not return or exchange: sale items, jewelry, lingerie, sunglasses, and gift certificates.
  • Shipping and handling on returned merchandise is nonrefundable.
  • All merchandise must be returned unworn, unwashed, and with original tags attached. Shoes must be returned in their original shoe box without damage to the box.

How do I make an Exchange?

You may exchange an item for another size or even a completely different item. To ensure that your item is not sold out, please call us at 1-888-330-8998 to hold your item(s) or email. Just follow the return instructions and mark the box labeled exchange.

How do I make a Return?

Contact us through phone or email for a return form. Please remember that you will be responsible for the shipping costs and it is highly recommended that you send your package with insurance or a tracking number. That way you will be protected from loss during shipping. Once your return is processed your credit card will be refunded for the amount of your purchase minus the shipping charges incurred. Please allow 2-3 weeks from the shipping date for your account to be credited and 1-2 billing cycles for your credit card refund to appear on your statement. By shopping with us you have agreed to the return/exchange policies stated above.

We carry a wide selection of unique and indie design labels and sometimes sizing can vary among different brands. Please feel free to contact us if you have any questions about the fit or sizing.

Size Chart

US Jeans Jrs. UK Euro Bust Waist Hips
xs 0 24-25 0-1 4-6 32-34 31″-32″ 23″-24″ 33″-34″
s 2-4 26-27 3-5 8-10 36-38 33″-34″ 25″-26″ 35″-36″
m 6-8 27-28 7-9 10-12 38-40 35″-36″ 27″-28″ 37″-38″
l 10-12 28-29 11 14-16 42-44 37″-38″ 29″-30″ 39″-40″
xl 14 30-31 13 18-20 46-48 40″-42″ 32″-34″ 42″-43″

Order Status

  • We process orders within 1-2 business days, excluding weekends and holidays. Orders placed will receive an e-mail confirmation with your order details. If you do not receive an email, please check your spam filter or contact us for confirmation.
  • If you need any assistance with your order, please contact us immediately via email or call us at 1-888-330-8998.

P.O. Boxes

We are so sorry for any inconvenience, but we are unable to ship to P.O. Boxes.

Tracking Your Shipment

Once your order has been shipped via United States Postal Service, you will receive an automated e-mail with your tracking information.

US Domestic Orders

  • USPS Standard Shipping
  • Orders typically arrive between 2-5 business days after shipment.
  • $0 – $25 Order, free shipping.
  • Over $25, $8.00 shipping.

International Orders

We are so sorry for any inconvenience, but we are unable to ship international orders.